AI Voice

Automate your voice operations with ultra-low latency AI agents. Engage, qualify, and resolve calls 24x7 with human-like natural language and zero wait times.

Book a Discovery Call

A high-performance voice engine that replaces rigid IVRs with intelligent agents. It integrates with your local SIP trunks to handle complex conversations, qualify leads, and resolve issues in real-time.

Inbound & Outbound Capabilities

Inbound Concierge: Answer every call on the first ring. Resolve FAQs, track orders, and handle troubleshooting using your specific knowledge base.

Outbound Growth: Scale lead qualification, appointment reminders, and follow-up campaigns with natural, non-robotic outreach.

Smart Handoff: Seamlessly transfer complex calls to human agents with a full conversation summary already attached.

Calendar Integration: Book, reschedule, or cancel meetings directly mid-conversation via live sync.

Key Outcomes

Cost Efficiency: Automate up to 70% of routine calls without increasing headcount.
Zero Wait Times: Handle unlimited concurrent calls. No queues, no hold music.
CRM Automation: Instant transcription, sentiment analysis, and data syncing to your CRM.
Global Reach, Local Touch: Support for 40+ languages with native local support.

Why It Matters

Reliability: Built for high-volume environments like inbound & outbound call centers.
Accuracy: Grounded in your data—no hallucinations, just facts.
Scalability: Start with one agent or a thousand; the infrastructure scales instantly.

FAQs

How does the AI handle interruptions or complex questions?

The system features Full-Duplex technology, meaning it listens while it speaks. If a customer interrupts or asks a complex question, the AI stops immediately to listen. If a query falls outside its training, it provides a "warm transfer" to a human agent, including a text summary of the conversation so far so the customer never has to repeat themselves.

Can the AI really handle both Inbound and Outbound tasks?

Yes. For Inbound, it acts as a 24/7 concierge that resolves support tickets and FAQs. For Outbound, it proactively reaches out to leads for qualification, appointment reminders, or feedback surveys. It uses the same knowledge base for both, ensuring a consistent brand voice across every touchpoint.

How do we ensure the AI doesn't "make things up" during a call?

We use Knowledge Grounding. Unlike general AI, these agents are restricted to your specific data—PDFs, website URLs, and internal manuals. If the information isn't in your provided documents, the AI is programmed to professionally escalate the call to your team rather than guessing, ensuring 100% factual accuracy.

Let’s Talk About Your Setup

Tell us what you’re trying to achieve — we’ll guide you on the right approach.